The Brown County Visitors Bureau has established a form on their website to capture information from LNO customers who have purchased tickets and are unable to get in touch with the Opry. Our phones are down and we currently have no Box Office abilities. Please direct all requests to their website link at http://www.browncounty.com/opry If you have submitted your request and not received your refund within 60 days, please call Jim Bowyer at 812-597-4096. Thank you for your thoughts, comments and prayers!